- Nationwide EMR Coverage
- HIPAA-Secured Processes
- Audit-Ready Packages
Secure retrieval at scale, with clinical accuracy
Valiant Lifecare’s Chart Retrieval service removes the friction from record acquisition. Our specialist teams coordinate with provider offices, hospital release-of-information departments, and EMR portals to retrieve complete medical records fast. Every file is validated, indexed and delivered in a secure, audit-ready format so your HEDIS, risk adjustment and quality teams can focus on abstraction and analysis—not chasing paperwork.
• Direct EMR portal retrieval (Epic, Cerner, Athena, eCW)
• Provider office outreach and scheduling
• On-site retrieval where required
• Encrypted delivery and detailed reporting
Our Chart Retrieval Capabilities
EMR Portal Access
Secure portal connections and credentialed access to retrieve clinical notes, labs, imaging, and discharge summaries.
Provider Office Coordination
Dedicated retrieval teams manage outreach, scheduling, and follow-ups to reduce turnaround time.
Hospital & Facility Retrieval
Onsite and remote access workflows for inpatient, outpatient and ancillary facility records.
On-Site Retrieval
Secure, auditable on-location retrieval when electronic access is limited or unavailable.
Quality Validation & Indexing
Every record undergoes completeness checks, metadata tagging, and indexing for rapid abstraction.
Secure Packaging & Delivery
Encrypted delivery options, SFTP, secure portal upload and comprehensive delivery logs for audit trails.
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Chart Retrieval Workflow
Our process is designed to minimize provider disruption and deliver audit-ready records on schedule.
Case Intake
Receive case list, validate patient identifiers, and map providers.
Provider Outreach
Initiate requests, confirm scope, and schedule retrieval windows.
Access & Retrieval
Use portal, fax, or on-site methods to obtain records securely.
Quality Control
Validate pages, dates, and required documentation elements.
Indexing & Packaging
Tag records with metadata and assemble audit-specific bundles.
Secure Delivery & Reporting
Deliver via encrypted channels with full retrieval logs.
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